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GDPR and Marketing

As a small business the personal information (data) that you collect from your buyers is essential to your business.  For example, without a buyer’s name and contact details you can’t fulfil their order but that information is also gold-dust for your marketing activities to entice…

Complaining Customers

Customer Complaint Handling  This week we are looking at customer complaints as these often crop up when we are talking to your clients about the reasons they end up with difficult situations and why it’s really helpful to have a good complaints policy in place…

Electronic signatures

We like simple solutions to complex issues and electronic signatures certainly speeds things up. HOW TO USE ELECTRONIC SIGNATURES IN YOUR LEGAL DOCUMENTS   What is an electronic signature? Previously all legal documents were signed by signatory (a person who had to sign that document)…

Online Training

How it all started Back in 1999 we were all just getting started with eLearning. Things were a mix of face to face classroom delivery of training with a little support offered online – think chat rooms and email support. Time away from your Desk?…

Speedy Legal

The Need For Speed If you are in business you know how important speed is, whether its getting your quotes to customers, invoicing the customer on time, organising a contract fast or just generally being first to market. You need a business law team who…

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