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Complaining Customers

Customer Complaint Handling  This week we are looking at customer complaints as these often crop up when we are talking to your clients about the reasons they end up with difficult situations and why it’s really helpful to have a good complaints policy in place…

Electronic signatures

We like simple solutions to complex issues and electronic signatures certainly speeds things up. HOW TO USE ELECTRONIC SIGNATURES IN YOUR LEGAL DOCUMENTS   What is an electronic signature? Previously all legal documents were signed by signatory (a person who had to sign that document)…

Online Training

How it all started Back in 1999 we were all just getting started with eLearning. Things were a mix of face to face classroom delivery of training with a little support offered online – think chat rooms and email support. Time away from your Desk?…

Speedy Legal

The Need For Speed If you are in business you know how important speed is, whether its getting your quotes to customers, invoicing the customer on time, organising a contract fast or just generally being first to market. You need a business law team who…

Employed or Self Employed?

Employed or Self Employed? The legal distinctions between ‘Employed’ and ‘Self-Employed’ are not straight forward; even HMRC and the Employment Tribunal can come to different conclusions. Employers need to be conscious not only that their contracts are carefully drafted but equally that the working practices…

Law Training

Legal Training  Our legal training courses can be run as half or full days depending on your requirements but most of what we do is run online. Do you want to be let into a secret? We provide online training courses, video content cutting edge…

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