YOUR BUSINESS TERMS AND CONDITIONS – WHAT’S IN IT FOR YOU? We know that terms and conditions are not the most exciting things you can read about. As …
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Complaining Customers
Customer Complaint Handling This week we are looking at customer complaints as these often crop up when we are talking to our clients about the reasons they …
Getting Clear on Copyright
Introduction to Copyright Copyright law primarily comes from the Copyright, Designs and Patents Act 1988. It is designed to protect the use of …