All Customers Are NOT Equal
The Sensitive Matter of Ranking Clients A bit controversial? Someone has to raise this sensitive subject – if you are offering a service one to one with your clients, some clients are a better fit for your business. That’s it. It might be income related…
Complaining Customers
Customer Complaint Handling This week we are looking at customer complaints as these often crop up when we are talking to your clients about the reasons they end up with difficult situations and why it’s really helpful to have a good complaints policy in place…
Stop Signing Stuff You Haven’t Read
Seriously! Stop It Folks…. Stop Signing Stuff You Haven’t Read DON’T SIGN IT – Download our Free Guide and Checklist Your Data is cared for – see our Privacy Policy TOP 5 TIPS BEFORE YOU SIGN A LEGAL DOCUMENT There are 2 main golden…
4 Mistakes Made in Terms and Conditions
TOP 4 MISTAKES MADE IN TERMS AND CONDITIONS I like terms and conditions – there, I’ve said it. The reason for this is that I like to know where I stand. By nature, I’m a calculated risk taker so, to me, it makes sense to…
Electronic signatures
We like simple solutions to complex issues and electronic signatures certainly speeds things up. HOW TO USE ELECTRONIC SIGNATURES IN YOUR LEGAL DOCUMENTS What is an electronic signature? Previously all legal documents were signed by signatory (a person who had to sign that document)…
Is generation Y less interested in cash?
Is generation Y less interested in cash? Well, according to the recent survey carried out by PwC and made the subject of an article in HR magazine, most definitely. When asked if they would swap £1000 of salary for other benefits, 36% of the under 20s…
Pretty Only Gets You So Far
Pretty Only Gets You So Far Chatting to a client yesterday we drifted from EMI shareholder agreement discussions to how much time they had saved by using an external service to manage all of their social media. This is a 10 person team working in…
You Are Wrong About Team Building!
Why Everything You Think You Know About Team building Is Wrong We’re all pretty clued up these days when it comes to the importance of building teams that work together to drive a business forward. No one is questioning the benefits, but there is a great deal…
Why You Need Terms and Conditions
Terms and Conditions – selling online FAQs Do I really need terms and conditions? No matter what you are selling on a website, whether it is products or services then you must have terms and conditions, both for your own protection but also for your…
How To Buy Your Lawyer a New Car
What’s the fastest way to buy your lawyer a new car? Fail to have in place shareholders’ Agreements We have our tongues in our cheeks here, but what tends to happen is this: the two or sometimes three of you open a new company online using…
About The LH Group
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